FREQUENTLY ASKED QUESTIONS
How do I choose my size?
How to measure
BUST Measure at the fullest part of your bust, by placing the tape measure under your arms and across your shoulder blades. Remember to breathe out when taking this measurement. HIP Measure around the fullest part of your bottom, about 20cm below your natural waist, at the top of your legs.SIZE | SIZE RANGE | FIT TO BUST | FIT TO HIP |
---|---|---|---|
XS | 6/30 | 81-84cm | 90-93cm |
S | 8/32 | 87-90cm | 96-99cm |
M | 10/34 | 95-100cm | 104-109cm |
L | 12/36 | 105-110cm | 114-119cm |
XL | 14/38 | 116-120cm | 125-130cm |
Do you offer alterations?
Yes we do, we shorten hems on tops and pants at no extra charge.
If something is out of stock, will you re-stock it?
Please note the fabric could be out of stock, in which case we might do the same style in another fabric.
Do I need to setup an account to place an order?
As part of the purchasing process on our site, you will be asked to create an account. Registration helps to ensure all your details are attached to the correct order.
If I forget my password what should I do?
Click on the ‘Forgot Password’ link. Enter your email address. An email will be sent to your email inbox to reset your password.
What payment methods do you accept?
We use PayFast as our payments processing service. PayFast accepts a variety of payment methods through the familiar and trusted PayFast interface. We process MasterCard and Visa credit cards as well as Instant EFT.
How do I exchange or return an item?
Please see our Returns Policy
How long does delivery take and how much does it cost?
Your order will be processed within 1-2 business days. All orders are dispatched with our courier and arrive within 3-5 working days, provided the product is in stock. We charge a standard rate of R100 per order for door-to-door shipping nationwide in South Africa and free local pick up from Rondebosch, Cape Town.